Seattle: Amazon has added new food‑ordering features to Alexa+, allowing users to order meals from Uber Eats and Grubhub using voice conversation. The update is designed to make food ordering easy, almost akin to placing an order with a waiter.
With this update, users can talk to Alexa+ to explore cuisines, browse restaurants, and build their order step by step. There is no need to use separate apps or search menus manually. Alexa+ also lets users ask questions, change items, adjust quantities, or add dessert, all within the same conversation. If someone changes their mind midway, it can update the order instantly.
To use the feature, users must first link their Uber Eats or Grubhub account through the Alexa app. Once connected, Alexa+ can access past orders and favorite restaurants for quicker reordering.
A typical order starts with a simple command, such as “I want to order Indian food”. Alexa+ then suggests nearby restaurants and guides the user through available menu options. The tool does not even require users to know exact item names. If someone asks for, say, a “veggie pizza” or “something spicy”, Alexa matches the request with the closest menu option.
As the order is built, a live summary appears on the screen, showing items, prices, and quantities. Before placing the order, users can review or make final changes.
This feature is being introduced for Alexa+ subscribers who use Echo Show 8 devices or larger. A screen is required so users can follow along and confirm their order visually.
Amazon says this new capability is aimed at making Alexa+ more flexible. Instead of simple question‑and‑answer interactions, Alexa+ can now adjust how it works based on the task being performed.
Food ordering is seen as just the beginning. Amazon says similar conversational features could be expanded to tasks like grocery shopping, travel booking, and reservations in the future.
The update comes as AI ordering tools grow across the food industry. Fast‑food chains have begun testing AI helpers, though some efforts have faced accuracy problems in the past.
Since the launch of Alexa+ in the U.S. and its expansion to the U.K., Amazon has been adding more features and personality options. These include different response styles like Brief, Chill, and Sassy. Now, with Uber Eats and Grubhub integration, Alexa+ moves closer to becoming an everyday assistant that can complete real‑world tasks through conversation, not commands.
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