Newo Raises $25M to Deploy AI Receptionists for Small Businesses

SAN FRANCISCO: Newo.ai closes a $25 million Series A this week to scale its AI voice platform for small and medium businesses, bringing total funding to approximately $32 million.

Ratmir Timashev, co-founder of Veeam Software and OH.io, leads the round after backing the company through multiple earlier financings. Participating investors include Aloniq, Constructor, Acrobator, and s16vc.

Founded in 2023 by David Yang and Luba Rein, Newo builds AI receptionists that answer calls, book appointments, qualify leads, and handle customer inquiries around the clock across phone, SMS, web chat, and WhatsApp.

The platform runs on Google Vertex AI using Gemini 2.5 Flash and targets a problem most small businesses quietly absorb: research by Newo finds that SMBs miss 20 to 40 percent of inbound calls due to staffing gaps and after-hours demand.

The company’s proprietary Zero-Hallucination Architecture runs multiple voice and text agents in parallel to verify responses before delivery, a design intended to prevent the errors common in demo-stage voice AI once deployed in real business environments. The system delivers sub-second latency and automatic failover to a backup reasoning stack if performance degrades.

More than 15,000 AI agents are now live on the platform, concentrated in dental practices, restaurants, home services, and cleaning businesses. Revenue doubled in the final two months of 2025.

One early customer, Image Orthodontics of the San Francisco Bay Area, recovered over $400,000 in incremental revenue in a single quarter after deploying Newo to capture missed after-hours bookings. The company distributes primarily through a white-label partner network that now exceeds 200 certified MSPs, VoIP providers, and agencies.